Third party services
Enterprise customers also have access to services provided by trusted partners.
Our third party enterprise services are optional, add‑on offerings delivered by trusted partners under our direction. They are designed to complement our core enterprise solutions with specialist skills where you need deeper expertise.
Third‑party services are projects and ongoing engagements delivered by external specialists who act on our behalf, following our standards, security expectations, and workflows. These partners work closely with our team, so from your perspective you still have a single point of contact, a single contract, and unified support.
These services sit under the enterprise category because they are typically bespoke, higher‑touch, and require discovery and scoping before work begins. Pricing varies depending on requirements, complexity, and timelines.
Because these services are project‑based and vary widely in scope, there is no fixed price list. You'll need to be an existing enterprise customer to access these services, since they're charged in addition to our enterprise tiers.
Website design & development
For customers who want their infrastructure and their web presence handled together, we can coordinate full website projects through our third‑party partners.
Typical activities include:
Discovery of your brand, audience, and goals
UX/UI design for marketing sites, dashboards, or customer portals
Front‑end and back‑end development aligned with modern best practices
Integration with your hosting environment, domains, SSL, and deployment workflows
You stay in control of decisions and approvals, while we and our partners handle the technical execution and hand‑off.
Software design
Where you need bespoke tools, portals, or integrations, our third‑party software design partners can extend your platform beyond standard off‑the‑shelf solutions.
This can cover:
Product and feature discovery workshops
Technical and architectural design for new applications or services
Prototyping and UX design for internal tools or customer‑facing apps
Integration with existing systems, APIs, and authentication
The aim is to give you software that fits your infrastructure and business processes, not the other way around.
Specialised services for resellers
Resellers and partners often have unique requirements, so we offer specialised third‑party services tailored to multi‑tenant and multi‑brand scenarios.
Examples include:
White‑label site design and portal theming for your own customers
Automation, billing, and provisioning integrations to streamline your reseller workflows
Documentation, onboarding materials, and light training for your downstream clients
All work is delivered in a way that keeps your brand front‑and‑centre, while we handle the complexity in the background.
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